How to Prevent Small Business from Cyber Squatting & Resultant Unavoidable Losses?

Any small business runs the risk of cyber squatting if no preventive measures are followed in the beginning.

What is Cyber Squatting?

Also known as domain squatting, the Anti-Cyber Squatting Consumer Protection Act in the United States defines cyber squatting as,

registering, trafficking in, or using a domain name with bad faith intent to profit from the goodwill of a trademark belonging to someone else. The cyber squatters then offers to sell the domain to the person or company who owns a trademark contained within the name at an inflated price.

In other words, if you have a brand-worthy small business & you’re not taking any preventive measures to protect the brand name, any cyber squatter can register the same brand name to:

  • either blackmail you into purchasing it at a higher price;
  • or use the brand name to slander the original small business.

Now, do you want this to happen to you? No.

Keep reading.

How to Protect Your Small Business from Cyber Squatting?

  • Small Business Trademarking

As soon as the small business name, tag line and the logo is finalized, get them registered and trademarked.

Disputes, if any, arising in future will be sorted in your favor if you’ve the relevant documents to prove and claim trademark rights. Otherwise, there won’t be any point in going to court. In fact, you might end up shelling thousands of dollars as a settlement with the cyber squatter.

  • Register Domain Names

To protect the small business online, this is the safest way to go. Even if you don’t have proper trademarking papers to prove legitimacy, you can still survive if you have relevant domain names secured in your name.

Further, don’t just secure the domain name ditto, go for variations also like hyphenated domains or misspelled domain names or singular / plural names.

  • Cover the “Suck” Word

A disgruntled employee or customer can easily create xyzsucks.com website and misappropriate with your small business.

Therefore, while you’re registering domain names, finalize some negative phrases and register them.

For instance, if the domain is xyz.com, you can register – ihatexyz.com, xyzsucks.com and other hateful phrases as domain prefixes & suffixes.

Just buying the domain names isn’t enough. You need to reserve domain extensions, as varied as possible.

For instance, after xyz.com, go for other domain extensions like xyz.us, xyz.uk, xyz.net, xyz.biz and others.

Note: All the kinds of registered domain names should be kept active. Do not let domains to lapse for others to purchase it. All in all, it should not take you more than $100-$150 per year towards this; a very small price to pay as compared to litigation costs, if any.

What to do if You’re a Victim of Cyber Squatting?

If you’re a victim of cyber squatting, there are three options:

  • Use WHOIS Look Up, find out the domain owner, initiate contact and try settling the problem amicably.
  • File a suit with Anti-Cyber Squatting Consumer Protection Act (ACPA).
  • Initiate arbitration proceedings with Internet Corporation of Assigned Names and Numbers (ICANN), under Uniform Domain Dispute Resolution Policy (UDDRP).

Under ACPA, the small business owner (complainant) has to establish that:

(1) the domain name registrant had a bad-faith intent to profit from the trademark.

(2) the trademark was distinctive at the time the domain name was first registered.

(3) the domain name is identical or confusingly similar to the trademark.

(4) the trademark qualifies for protection under federal trademark laws – that is, the trademark is distinctive and its owner was the first to use the trademark in commerce.

~ Source ~ Nolo.com

Under ICANN, the small business owner (complainant) has to establish that:

(1) a domain name is identical or confusingly similar to a trademark or service mark in which the complainant has rights.

(2) the domain name owner has no rights or legitimate interests in the domain name.

(3) a domain name has been registered and is being used in bad faith.

~ Source ~ Nolo.com

Conclusion

Cyber squatting is a serious crime. Be prepared.

 

About Chitraparna

Chitraparna Sinha is the founder of SocialVani where she is building a useful resource for small business entrepreneurs and assisting clients in start-up blogging and building eCommerce ventures.

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Comments

  1. Hi,

    Your Post is very informative. Currently iam holding my .in domain and iam building my business on top of it. How could i grab .com domain as currently the domain owner is charging $8800 for it which is very huge for me to afford. In which way i can approch him to end this issue smoother?

  2. Hi Chitraparna,

    I had sent it a week back and I guess it was on the same day when you checked my linkedin profile.

    Regards,
    Rafi

  3. Hi Chitraparna,

    Cyber squatting is a need of the hour for small business. I feel that these preventions is always better.

    I have a question – Say for example if someone has already bought a domain name in our business and he is asking for a huge sum as you said should we buy that or believe in our product and head the market with a similar domain name.

    My website is http://www.inspiringcitizen.com and is it practicall possible to cover all the suck words for my domain. Looking forward to hear from you.

    • Hi Rafi,

      To answer your question, try to negotiate and buy it back from the person. If finance is scarce, litigation will be more costly and then, I guess you have to let it go. This second option is tricky because you never know, the other person becomes your competitor.

      I know it is not practically possible to cover all the suck words but cover as much as you can…Have you already protected your domains?

      Looking forward to hear from you.

      • Hi Chitraparna,

        Thank you very much for your valuable feedback.

        Yes, as you rightly said finance is a concern for me at this point of time and I hope to protect it over a period of next 1 year with the faith that it will be safe, by God’s grace.

        And I had sent a request for guest blogging in your site and I look forward to hear from you.

        Thank you in advance for your support and co-operation.

        Regards,
        Rafi

      • Hi Rafi, I didn’t get your guest blogging request. When did you send it?

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